ARTERNAL Updates | Page 2
ARTERNAL Updates
Stay up to date with the latest features, improvements, and updates.
November 12, 2025
🔥 Hotfix –
- Invoice PDF downloads corrupted/unopenable
November 11, 2025
🔥 Hotfix –
- Inventory list view not loading
November 10, 2025
✨ New Features & Improvements
📥 Inventory Number Now Optional During Import
When importing inventory, the Inventory Number field is no longer required. If left blank, the system will automatically generate one for each artwork.🖼️ Faster Banner Image Selection for OVRs
You can now quickly set the banner image of an OVR directly from the artwork list — whether it’s a main image, alternate view, or installation view — without needing to re-upload.🖊️ Framed Dimension Field Improvements in Importer
The new importer now accepts the text “(framed)” in the dimension field when importing artworks.
November 3, 2025
🔥 Hotfix – Wednesday, November 5, 2025
- Fixed an issue where duplicating SmartMails caused an error.
🔥 Hotfix – Monday, November 3, 2025
- Resolved an issue in the new importer that prevented URL-based document links from functioning correctly.
✨ New Features & Improvements
📝 Export Price Lists Using Alternate Price Labels
Users can now generate PDF price lists using alternative price labels, giving greater flexibility when exporting for different audiences.💵 Edition Pricing Now Displays on Edition Tab
The Edition Tab now properly displays edition-specific prices, improving accuracy and visibility for complex works.🧾 Invoice Template Control: Exclude Artwork Items
A new option lets you exclude artwork items from the invoice total amount at the template level, allowing for cleaner financial breakdowns.
October 27, 2025
Prompt for Custom Fields on Editions
When editing a custom field on a parent record of an editioned work, you’ll now see a prompt asking if you'd like to apply that same change to all child editions. This ensures consistency across related records and saves time on manual updates.
🔥 Hotfix – October 23, 2025
- Email Attachments in Inventory
A toggle issue was resolved where email attachments were appearing in the Inventory tab despite being disabled. The toggle now works as expected.
October 6, 2025
Remove Custom Sorting for Artist Works
Users now have the ability to remove custom sorting when viewing artworks under an artist’s profile. This allows for a reset to default sorting when needed.
September 29, 2025
📱 Mobile Improvements
You now have the ability to track OVR analytics via our app. You can read more on this update here
🔥 Hotfix – Thursday, September 25, 2025
- Resolved a QuickBooks sync error that prevented updates from completing.
🔥 Hotfix – Wednesday, September 24, 2025
- Fixed an issue where alternate views couldn’t be opened from the Alt Views window.
September 22, 2025
✨ Improvements
- The “Replace Doc” feature in the asset browser now filters for documents, rather than artworks.
- Search Improvements across the platform for better accuracy and speed.
🔥 Hotfix – Tuesday, September 16, 2025
- Fixed a bug where artworks with multiple artists only displayed one artist in OVRs.
- The Excl. Taxes and Transport Fees field was incorrectly appearing under Installation — this has been fixed.
September 15, 2025
✨ Fixes and Enhancements
- PDF language updated: changed “Consignor” to “Consignee” on consigned-out invoices.
🔥 Hotfix – Tuesday, September 9, 2025
- Fixed sorting issue in Sold Artworks Report by “Sold To.”
- Resolved issue where Daily OVR View Emails were not being sent.
September 9, 2025
✨ Enhancements
- Exporting Live Lists only exports filtered contacts, not the full list
- Invoices can now be sorted secondarily by invoice number. Users still primarily choose what to sort by.
🔥 Hotfix – Friday, September 5, 2025
- Fixed an issue where invoice thumbnails were not displaying correctly.
September 4, 2025
🔥 Hotfixes
- Resolved duplicate notification emails and contact records generated from OVR inquiries.
September 2, 2025
🐛 Fixes
- Resolved an issue where changing the Shipping Contact on an invoice didn’t save.
- Fixed bug that prevented new invoices from being created.
- Addressed issue where sales from Washington, DC showed a value of $0 in the Economic Nexus report.
August 18, 2025
✨ Online Viewing Room (OVR) Updates
🙈 Hide Alternate Views in OVRs
You can now choose to hide Alternate Views for artworks in your Online Viewing Rooms. This gives you more control over how artworks are presented to clients.👤 Associate Contacts to OVRs
OVRs can now be associated with a specific contact.
Once a contact is linked, all visitor activity will be attributed to that contact — unless the OVR is sent via SmartMail, which overrides the default.- These visits are now tracked in the contact’s timeline, helping you better understand engagement.
⚙️ Backend Improvements
- 🔧 Hasura Removal
We've removed Hasura, a service previously used in our website's business logic. While this change doesn’t affect the user interface, you may notice performance improvements when navigating the platform.
August 11, 2025
🖼️ Mini Update for Online Viewing Rooms (OVRs)
✨ New Features & Enhancements
🔗 Smarter URL Slugs
OVR URL slugs are now automatically generated based on the List Title instead of the user-inputted Link Name. This helps prevent internal or sensitive information from appearing in URLs.➕ You can still customize the slug during creation if you'd like to override the default.
🧭 UI Enhancements
We made visual and functional updates to the main OVR List interface for a more streamlined and intuitive experience.🖼️ Higher Banner Image Resolution
We've increased the maximum resolution for banner images, allowing your Online Viewing Rooms to shine with even greater visual clarity.
August 5, 2025
✨ Online Viewing Rooms (OVRs) Updates
🗂️ "Date Created" Column Added to OVR List
You can now sort your OVRs by Date Created directly from the All Viewing Room Links page. The list is sorted by this column by default for quick access to your most recent links.
💰 Select Which Price Label to Display
Customize each OVR link by choosing the specific price label you want to display — such as Retail Price, Purchase Price, or Market Price.
Whether you're sharing prices in USD or SEK, you can tailor the display to match your audience.
🛠 To update, go to the Artwork Settings panel inside your OVR and choose from the Default Price Label dropdown.
✅ Tip: Be sure that the selected price field is filled in for each artwork in your inventory so the correct value appears.
🖼️ Banner Image URLs Now Supported
In addition to uploading a file, you can now use a direct image URL for your OVR Banner Image.
This is especially helpful if you're looking to include a high-resolution banner. (There’s currently a resolution limit on uploads, but the team is working on a fix for that.)
➕ Just paste your image link into the Image URL field under the Header section in OVR settings.