ARTERNAL Updates

Stay up to date with the latest features, improvements, and updates.

April 3, 2024

📲 Mobile version 4.76 was released this morning

• We’ve revamped the navigation bar menu system, focusing more on the Select button.

March 25, 2024

📱iPhone/iPad update 4.75 is live.

• Users can now interact by tapping status change push notifications, which will now bring them to the artwork.

March 18, 2024

🖼️ Inventory

📸 Image Resolution Improvement:

• Image thumbnails will currently be displayed at 800 pixels, and large images will be displayed at 1400 pixels.

🐛 Bug Fixes

• Fixed an issue where some users weren’t able to send invoices. They would receive the error message “Could not send, please try again”.
• Fixed an issue where Sales tax rate auto calculation was causing an error on paid invoices.
• Fixed an issue where the "Export list to file" button wasn’t working
• Fixed an issue where documents added to a contact could not be found.
• Fixed an issue where deleted consignment terms would still display.
• Fixed an issue where the incorrect contact showed up when hovering over the “SOLD” status in the ag-grid.
• Fixed an issue where the inventory still says "invoice drafted" after being removed from an invoice.

March 11, 2024

🖼️ Inventory

🎉 Currency Improvements:

• Added Norwegian Krone (NOK) to the available currency list.

🐛 Bug Fixes

• Fixed an issue that caused the artist’s name to show up on the mobile app.
• Fixed an issue that caused the mobile app not to show multi-price
• Fixed an issue that caused OVR links to show as 404 page
• Fixed an issue that prevented PDF from displaying the price.
• Fixed an issue that caused the sidebar to show the incorrect number of works.
• Fixed an issue that caused email notifications not to work when marking a work as sold.
• Fixed an issue that caused tax not to be included in the total.

March 4, 2024

🖼️ Inventory

🎉 Contact Search Improvements:

• Added support in search to support partial email address search.

🐛 Bug Fixes

• Fixed an issue that caused work not to be located on the artist’s page.
• Fixed an issue that caused the OVR inventory order not to save correctly.
• Fixed an issue that caused “Null” to appear if the artist doesn’t have a first name saved.
• Fixed an issue that caused line items not to be editable.
• Fixed an issue that prevented the “Simple” template from being saved.
• Fixed an issue that caused the inventory live list to give blank spreadsheets when exported.
• Fixed an issue that caused "undefined undefined" to display in OVR caption.

January 30, 2024

[Now Live] Inventory Live List!

What is it?

Live lists are dynamically populated lists that automatically updated based on filter results

Why does it matter?

Like contact live lists, users can now create inventory live lists without having to constantly manually update the lists

How to use it?

When apply any inventory filter, the Save as Live List button will show up. Click on it to save the filter criteria as a live list.

✉️ Smart Mail

🎉 Smart Mail Improvement:

• Improved the design of editing smart mail templates vs. personalizing emails

🖼️ Inventory

🎉 Inventory Improvements:

• Added the ability to batch delete archived works
• Added the ability to save sorting on artist pages

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Added support for Korean characters in invoice PDFs
• Changed the Delete button to Archive in the dropdown menu below to prevent users accidentally deleting any invoices permanently

🐛 Bug Fixes

• Fixed an issue where the download PDF button kept spinning in the invoiceV2
• Fixed an issue where the edit button was not responsive in the invoiceV2
• Fixed an issue where the status filter did not work when creating a PDF from inventory live lists
• Fixed an inventory filter issue caused by the artist filter
• Fixed an issue where the first inventory list did not load when first clicking into the list

January 22, 2024

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Improved the contact search to support searching company names

January 15, 2024

🖼️ Inventory

🎉 Inventory Improvements:

• Increased the file size limit for inventory documents from 100 to 700 MB
• Improved the workflow of reordering works in the inventory selection cart by removing the reorder button

🐛 Bug Fixes

• Fixed an issue where sending a reply got stuck
• Fixed an issue where contact count was incorrect in smart mails after deleting contacts
• Fixed an issue where the sold-to contact does not show up in the inventory list view
• Fixed an issue where the manual ordering did not work in inventory lists
• Fixed an issue where users could not select existing artists when creating new artworks
• Fixed an issue where some contact live lists had blank rows
• Fixed an issue where the “Last Offered Date” filter did not work
• Fixed an issue where the price label in caption did not match the price field
• Fixed an issue where certain special characters in smart mails triggered the firewall
• Fixed an issue where the dimension converter behavior was not consistent
• Fixed a UI issue where the Public/Private button in lists stayed on top of the filter component

November 20, 2023

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Improved the loading speed of the new invoicing tool
• Added the ability to remove header and footer files in templates
• Added support for Korean and Chinese characters

🖼️ Inventory

🎉 Inventory Improvements:

• Improved the design of the dimension converter
• Added XX characters remaining when entering a custom field name

🐛 Bug Fixes

• Fixed an issue where the Sold Artworks reported did not download
• Fixed an issue where incoming emails did not automatically show up in My Inbox
• Fixed an issue where users could not scroll down an inventory list after changing work status
• Fixed an issue where smart mails did not send
• Fixed an issue where the error message “server responded with 0 code” showed up when uploading attachments
• Fixed an issue where auto-generated payables had incorrect payable numbers

November 13, 2023

🧾 Invoice V2

🎉 Invoice V2 Improvements:

• Made the header padding space dynamic
• Improved the layout for long additional details
• Added highlight for the selected tab in the sidebar

🖼️ Inventory

🎉 Inventory Improvements:

• Added the option to display cm instead of inch dimensions in the list view
• Added a loading state in the contact search when adding an association in an inventory
• Improved the process of merging artists by changing artist names

✉️ Smart Mail

🎉 Smart Mail Improvement:

• Added an error message when the user is unlinked from gmail but still connected to AWS

🐛 Bug Fixes

• Fixed an issue where some classic invoices had incorrect thumbnail images
• Fixed an issue where some classic invoices had incorrect paid amount
• Fixed an issue where downloaded PDF had incorrect format
• Fixed an issue where the invoice V2 format was off when viewing from the mobile
• Fixed an issue where the contact selection cart was incorrectly cleared out
• Fixed an issue where merging contacts failed
• Fixed an issue where the consignor field did not save properly
• Fixed an issue where users being reverted back to classic invoicing tool
• Fixed an issue where inventory custom fields did not populate in the inventory detail view and the inventory export
• Fixed an issue where the OVR links remained the same after changing the toggle settings

November 6, 2023

📔 Contacts

🎉 Contacts Improvements:

• Added the confirmation pop up when removing contacts from a list
• Improved the loading speed for contact timelines

💹 Transactions

🎉 Transactions Improvements:

• Added error handling for Quickbooks sync to better understand what causes the sync to fail
• Added support for invoice PDFs in European A4 format

✉️ Smart Mail

🎉 Smart Mail Improvements:

• Improved the loading speed in smart mails
• Added jump scroll when creating a reply draft in a thread

🐛 Bug Fixes

• Fixed an issue where the consignment terms did not properly save in individual inventories
• Fixed an issue where the count numbers and formatting were off when searching in the inventory documents page
• Fixed an issue where the availability status did not display properly for parent records
• Fixed an issue where uploading a contact’s profile picture did not immediate show up
• Fixed an issue where duplicate contacts showed up

October 30, 2023

[Now Live] "Is Empty" option in custom field filters

What is it?

In both contacts and inventories, if you click on the filter > choose a text-type custom field > there is an Is Empty option

Why does it matter?

It allows users to filter by contacts or inventories that do not have an entry in a certain custom field

How to use it?

Go to your contact or inventory filters and choose one that is text type, click on the Contains button and you will see Is Empty in the dropdown.

🐛 Bug Fixes

• Fixed an issue where some images were in a different orientation on the mobile app
• Fixed an issue with loading certain images in inventories
• Fixed an issue where some artist names were lowercase in the viewing rooms
• Fixed an issue where auto-create payable feature did not work properly
• Fixed an issue when sending a smart mail, the invalid email pop up was too long and blocked the send button
• Fixed an issue where the unsent emails did not show up in the UNSENT column
• Fixed an issue where payments were not saving in the invoiceV2

October 23, 2023

🐛 Bug Fixes

• Fixed an issue where the smart mail inventory search pulled up irrelevant results
• Fixed an issue where the inventory order in viewing room was different from the inventory list
• Fixed an issue where some inventories did not show up in the artist's inventory page
• Fixed an issue on the mobile app where the contact sorting was different from the sorting on the web
• Fixed an issue where users could not launch ARTERNAL in Quickbooks
• Fixed an issue where the installation view and artwork alignment buttons were too small when making a viewing room in the mobile app

📱 iOS update: iOS app version 4.61 is released

• Fixed an issue where the smart mail editor crashed the app

October 16, 2023

📱 iOS update:

• Added backend support for adding existing installation views from one list to another list

🐛 Bug Fixes

• Fixed the error reordering artworks in inventory
• Fixed an issue where the last edited field in contact profiles did not save
• Fixed an issue where archived invoices were included into the Financial Overview report
• Fixed an issue where there were duplicate rows in the Invoice by Amount report
• Fixed an issue where the Quickbooks tax agency pop up showed up for invoices with no taxes
• Fixed an issue where syncing invoices to Quickbooks did not work for the invoices with manually edited contact info in invoiceV2

October 12, 2023

📱 iOS update: iOS version 4.58 released

🎉 Improvement

• Improved the workflow of multi-select and adding inventories to list
• Improved the artist name sorting in inventory
• Added the capability to create private inventory lists on mobile
• Unframed dimensions are now visible in inventory
• Added the toggles to switch on/off inch and cm dimensions in settings
• Shorter and cleaner share links
• Added the ability to Copy Captions (by tapping the share icon on the top right of the inventory profile page)
• Added the ability to add alt views via the mobile app

🐛 Bug Fixes

• Fixed an issue with adding inventories to a new list did not work