ARTERNAL Updates

Stay up to date with the latest features, improvements, and updates.

January 30, 2023

🐛 Bug Fixes

• Fixed an issue where deleting dimensions in framed dimensions converter did not work
• Fixed an issue where editing custom work list did not work for some users
• Fixed an issue where sorting by inventory numbers did not work

January 23, 2023

🖼️ Inventory
[Now Live] New optional “phone number” field in inquiry form
What is it?
In the inquiry form in the online viewing room, there is a new Phone Number field.

Why does it matter?
By having the visitor’s phone number, it increases the chance of connecting with clients and making sales.

How to use it?
It is now showing up in all online viewing rooms.

[Now Live] New columns in the inventory detailed list view
What is it?
In the inventory detailed list view, there are more available columns.

Why does it matter?
It allows users to better customize the inventory view. In particular, there are two new columns Contact Associations and Invoice Status. Additionally, all the inventory custom fields in your account are available in this dropdown.

How to use it?
Hover over the header and click on the three-dash icon, click on the vertical icon, and then select or de-select columns.

🎉 Inventory UX Improvement: Improved the online viewing room so that it does not ask for emails for repeat users

💹 Transactions
🎉 Inventory UI Improvement: changed the invoice draft created status to unsent

🐛 Bug Fixes

• Fixed an issue where Sold To filter did not work in contacts
• Fixed an issue where uploading contact and inventory spreadsheets did not work
• Fixed an issue where document uploader did not work for PDFs

January 16, 2023

🐛 Bug Fixes

• Fixed an issue where contact lists showed duplicate contacts sometimes
• Fixed an issue where economic nexus warning showed up in payables
• Fixed an issue where certain inventories could not be marked as sold
• Fixed an issue where certain columns in inventory import template could not be properly imported
• Fixed an issue where saving edits in the settings did not work
• Fixed an issue where users could not see all inventories after putting inventories into the selection cart
• Fixed an issue where reordering inventories did not work for viewing rooms

January 10, 2023

Happy New Year!

🖼️ Inventory
🎉 Inventory UI Improvement: added the inventory number dropdown for editions in inventory basic list view

🐛 Bug Fixes

• Fixed an issue where syncing to QuickBooks didn’t work for Canadian businesses
• Fixed an issue where loading certain inventory lists was slow
• Fixed an issue where reordering inventory lists didn’t work
• Fixed an issue where putting inventories into the selection cart caused display issue in the inventory detailed list view

December 19, 2022

⛄ Happy Holidays!

💹 Transactions
[Now Live] New “Returned” status for consignments
What is it?
After creating a return, the consignment automatically gets marked as Returned and the return date shows up in the Consignment Date column.

Why does it matter?
It allows users to track consignment status more easily.

How to use it?
Click on the Return Consignment button, and then enter the return information. After the return transaction is created, the consignment status will automatically update.

[Now Live] Inventory custom fields now available for invoices
What is it?
Under Settings > PDF Templates > Transaction, your inventory custom fields are now available.

Why does it matter?
It allows users to add inventory custom fields to the invoices.

How to use it?
Go to Settings > PDF Templates > Transaction, and click on View custom inventory fields, then copy and paste the desired fields into the text box below.

🐛 Bug Fixes

• Fixed an issue where the Sold availability filter sometimes did not show all sold inventories
• Fixed an issue where the duplicate email pop up did not work when creating a new contact
• Fixed an issue where the dimensions converter did not save updates
• Fixed an issue with un-clickable empty inventories in the detailed list view
• Fixed an issue where when making a PDF or smart mail from the inventory selection cart, incorrect inventories showed up

December 12, 2022

🖼️ Inventory
🎉 Inventory UI Improvement:

• Improved the alignment on the inventory basic list view
• Improved the Edit Location and Clear Location buttons to make them always show up

📔 Contacts
🎉 Contact UI Improvement: Made archived contact not clickable

🐛 Bug Fixes

• Fixed an issue where Found in X Static Lists did not load all static lists
• Fixed an issue where adding tax rate in invoices did not work sometimes

December 5, 2022

✉️ Smart Mail
🎉 Smart mail Optimizations: Optimized the process of creating smart mail

🐛 Bug Fixes

• Fixed an issue where account-specific inventory captions did not show up on PDFs
• Fixed an issue where the "Failed to save note" error message showed up
• Fixed an issue where the inventory list header was blocked
• Fixed an issue where not all contacts showed up in live lists
• Fixed an issue where importing inventory dimensions with fractions did not work properly
• Fixed an issue with due dates on internal billing

November 28, 2022

📱 Mobile App: v4.02 release

• Improved inventory search
• Improved smart mail permission

🐛 Bug Fixes

• Fixed the XML error when downloading invoice PDFs
• Fixed an issue where the previous smart mail would show up when creating a new smart mail
• Fixed an issue where the dimensions became fractions when entering whole numbers
• Fixed an issue where the framed dimension did not convert when first clicked on the convert button
• Fixed an issue where the cursor jumped to the ends when editing inventory list names
• Fixed an issue where the Apply terms to all feature was slow in consignments
• Fixed the sorting issue with the inventory lists and the inventory main page
• Fixed an issue where the smart mail subject line does not save

November 21, 2022

🖼️ Inventory
🎉 Inventory UI Improvement: improved the contact search when adding an expense or a commission to an inventory

📈 Reporting
🎉 Reporting UI Improvement: improved the export so that exported spreadsheets will reflect the filters applied

🐛 Bug Fixes

• Fixed an issue where adding live lists to smart mails did not work
• Fixed an issue where Apply terms to all in consignments took too long to apply consignment terms to all inventories
• Fixed an issue where adding an inventory without an image to an invoice did not work properly
• Fixed an issue where POS address changed by itself in invoices
• Fixed an issue where Other transactions did not have a contact field
• Fixed an issue where reordering alt view images sometimes did not work
• Fixed an issue where changing availability status from hold to sold sometimes did not work
• Fixed an issue where disqualified contacts still showed up in live list export

November 14, 2022

🖼️ Inventory
🎉 Inventory UI Improvement:

• Changed the Remove from Current Set button in the inventory selection cart to Remove from Current List

🎉 Inventory Optimization:

• Optimized loading and searching in the inventory detailed list view

📈 Reporting
🎉 Reporting Optimization:

• Optimized loading in three reports: Invoice by Amount, Artist Engagement and Artist Revenues

🐛 Bug Fixes

• Fixed an issue where deleted transactions still showed up under the Financials tab in inventory
• Fixed an issue where the invoice totals were sometimes incorrect
• Fixed an issue where the static lists were not showing up in smart mails when having the My List filter on in contact lists
• Fixed an issue where static list names defaulted back to All Contacts when having assignment filter on
• Fixed an issue where the greeting line in smart mail did not automatically show up
• Fixed an issue where the Load More incorrectly showed up in inventories
• Fixed an issue where the contact filter did not work when scrolling down the contacts
• Fixed an issue where all contacts briefly said INVALID EMAIL after duplicating a smart mail

November 7, 2022

🖼️ Inventory
🎉 Inventory UI Improvement: Added IDR to the currency list

🐛 Bug Fixes

• Fixed an issue where the Invoice by Amount report did not load sometimes
• Fixed an issue where the inventory permission did not work properly
• Fixed an issue where reverting inventory import did not work

November 1, 2022

✉️ Smart Mail
🎉 Smart mail Optimizations: Optimized removing inactive contacts

📔 Contacts
🎉 Contacts Optimizations:

• Optimized contact create request
• Optimized loading speed in contacts
• Optimized contact search when adding a relationship
• Optimized the loading speed of the Invoice tab in contacts

🖼️ Inventory
🎉 Inventory Optimizations: Optimized inventory search

🐛 Bug Fixes

• Removed filters in the Artist Selection page
• Fixed an issue where reassigning contacts did not work properly
• Fixed an issue where the Last Offered Date and Last Reply Date did not work
• Fixed an issue where the Associated Contacts filter did not work
• Fixed an issue where changing currency to CHF did not work
• Fixed an issue where the View All did not show all lists when the personal list filter was applied

October 11, 2022

📔 Contacts

[Now Live] Contact sync with MailChimp is launched!
What is it?
In the new Contact Sync Portal, users can sync contacts between ARTERNAL and MailChimp.

Why does it matter?
With the MailChimp integration, users can sync contacts in one click, instead of exporting from one platform and importing to the other.

How to use it?
Go to Contact Sync Portal, log into your MailChimp account, and choose how you want to sync the contacts. Support article linked here for more details.

🖼️ Inventory
[Now Live] Added the clear location option
What is it?
In the Location field, there is now a Clear Location button.

Why does it matter?
Previously, without this button, users could only change from one location to another, but not fully remove the location.

How to use it?
Hover over the right side of the location section and click on the Clear Location button.

🎉 Inventory UI Improvement:

• Increased the image resolution in PDFs
• Removed the Recently Added tab and added a Date Created column in inventory detailed list view

🎉 Contacts and Inventory UI Improvement
Increased the size of the tag picker so that users can see selected tags/roles/work status/etc. easier

🐛 Bug Fixes

• Fixed an issue where sometimes searching partial words in inventory did not work
• Fixed an issue where searching for a payee when adding expenses sometimes did not work
• Fixed an issue where the tax did not round up
• Fixed an issue where a bottom bar would show up when adding contacts in a smart mail
• Fixed an issue where the Holds and the Sales tabs were always empty in an inventory list

September 26, 2022

📔 Contacts
🎉 Contacts UI Improvement:

• Updated the contact filter to pull up contacts that contain the keyword
• Updated the contact selection cart so that it no longer automatically clears out

🐛 Bug Fixes

• Fixed an issue where deleting archived contacts did not work
• Fixed an issue where the “Not” keyword in inventory filter did not work
• Fixed an issue where contact counts were incorrect in smart mail groups
• Fixed an issue where adding tags to contacts sometimes did not work
• Fixed an issue where the sublocation in invoices sometimes did not save
• Fixed an issue where the inventory search in the mobile app sometimes did not work
• Fixed an issue where filtering by tags with special characters did not work

September 12, 2022

🖼️ Inventory
🎉 Inventory UI Improvement: updated the inventory search and it now supports special characters

🐛 Bug Fixes

• Fixed an issue where notes were not saving in inventory and contacts
• Fixed an issue where the smart mail subject line was not saving sometimes
• Fixed an issue where converting inventory dimensions from cm to inches would add an extra 1/8 inches
• Fixed an issue where the “H W D” text did not automatically apply to the dimensions in inches.