Using Online Viewing Rooms 2.0 on Mobile 📱

Create, edit, and share Online Viewing Rooms from your phone — complete with banners, text, and simple visit analytics.

Written by Kalila Richards
December 16, 2025

🔍 What’s New

• Create and view OVRs directly from lists, exhibitions, or fairs
• View and search all of your viewing rooms and see visit counts at a glance

✅ Before You Start

• Mobile OVRs inherit default template settings from the web version of ARTERNAL
• We recommend customizing your template from the web first, as not all settings are editable on mobile yet

✏️ Creating an OVR

• Navigate to the list, exhibition, or fair you'd like to turn into a Viewing Room

• Tap the list to open it

• Tap the three-dot menu in the top-right corner

• Select Viewing Rooms

• Tap the ➕ plus icon to create a new OVR

• Give your OVR an internal name (only visible to you)

• Update the URL slug if needed (this becomes the public-facing link)

✅ Your new OVR will appear in the Viewing Rooms list — ready to customize!

🎨 Customizing an OVR

Once your OVR is created, tap on it to edit:

General Info

• Link name (shown to viewers)
• Associated contact

Content

• Title & Description
  • Header title
  • Subheading
  • Body text
  • Footer text

💡 Tap the Text Formatting button for markdown-style shortcuts.

Header & Banner

• Display date
• Display banner
• Choose a banner image
  • Use an external URL or select an image from the list.
• Adjust banner height with the slider
• Customize overlay appearance (text color, opacity, etc.)

📲 Engagement & Access Controls

• Ask for email address on entry
• Show “Inquire” button under artworks
• Toggle visibility of documents or installation views

💡 All changes save automatically!

📤 Sharing & Previewing

• Tap Preview to view your OVR link on mobile
• Tap Share Link to send via text, WhatsApp, email, etc.
• To send via ARTERNAL Smart Mail, just copy the URL and paste it into your message

⚙️ Other Options

• Tap the three-dot menu (⋯) to:
  • View Inventory List
  • Disable Link (makes the URL inaccessible)
  • Delete Viewing Room (permanently removes it)

ℹ️ Other Things to Note

• Users not on Principal+ tiers will have OVR tracking analytics disabled.
• If you are a user of both OVRs and Interests, or if the number of tabs exceeds 5, the OVR tab will move into the Dashboard (Home icon).

🚀 Coming Soon

We’re continuing to expand OVR 2.0 on mobile. Here’s a preview of what’s next:

• More detailed analytics
• Seamless Smart Mail integration for sending or attaching OVR links
• Additional customization options
• Ability to duplicate OVRs
• Sorting and filtering in the OVR List

💬 FAQ (Frequently Asked Questions)

Q. Can I create a new OVR from my phone?
Yes! Tap "+" and follow the prompts — no desktop needed.

Q. Where do the banner and layout settings come from?
They follow the default template saved on the web version of ARTERNAL.

Q. Can I use any image as the banner?
Yes — you can paste an external URL or select an image from the list.

Q. How can I track visits?
OVRs show view counts. If you associate a contact or send via Smart Mail, those visits are tracked in the contact’s timeline.

Q. What’s the difference between disabling and deleting a link?
Disabling makes the link inactive (without deleting content). You can re-enable it anytime.