Contact Timeline on Mobile 📱

View all contact activity on mobile. Track emails, views, clicks, holds, interests, and more from the Contact Timeline.

Written by Kalila Richards
January 5, 2026

How to Access the Contact Timeline on Mobile

Step 1: Open the Contact Profile

Open the ARTERNAL app and navigate to the contact you’d like to review.

Step 2: Tap the Timeline Tab

At the top of the contact profile, select Timeline to view all recorded activity.

Step 3: View All Activity (Default View)

By default, the timeline opens to All, showing every recorded action related to the contact - organized chronologically.

Step 4: Filter by Activity Type

Use the tabs under the timeline to focus on specific types of activity, including:

• SmartMail
• Views
• Clickthroughs
• Holds / Solds
• Associations
• Interests
• Segments (coming soon)
• OVR (Online Viewing Rooms)

Why This Is Helpful

The Contact Timeline on mobile makes it easy to:

• Prepare for meetings while on the move
• Follow up at the right moment
• Understand how collectors are engaging with your work
• Keep communication and relationship context in one place

❓ FAQs

Q: Is the mobile contact timeline the same as desktop?
A: Yes. The mobile timeline reflects the same activity tracked on desktop, optimized for a smaller screen.

Q: What does the “All” tab show?
A: The All tab shows every recorded interaction and activity related to the contact, ordered by date.