# How to Create a Smart Mail Group

Learn how to create Smart Mail Groups in ARTERNAL to track conversations, pending deals, and sold deals across multiple Smart Mails.

Written by Yujia Zheng  
October 8, 2024

## Steps to Create a Smart Mail Group:

1. **Go to Smart Mail Groups**:
   
   In the **Mail** tab, click on **Smart Mail Groups** from the left-hand menu.

2. **Create a New Group**:
   
   On the **Smart Mail Groups** page, click on **New Smart Mail Group** located in the top-right corner.

3. **Name Your Group**:
   
   Enter a name for your new Smart Mail group, then click **CREATE & ADD** to save it.

Smart Mail Groups are designed to help you **track activities** such as conversations, pending deals, and sold deals across Smart Mails. They are **NOT used for sending Smart Mail**. If you want to send multiple Smart Mails with a similar template, learn how to duplicate Smart Mails by clicking **[HERE](https://intercom.help/arternal/en/articles/6041318-how-to-duplicate-a-smart-mail)**.

## Frequently Asked Questions (FAQ):

**Q: What is the purpose of Smart Mail Groups?**  
**A:** Smart Mail Groups help you summarize activity across multiple Smart Mails, tracking conversations, pending deals, and sold deals for easy management.

**Q: Can I send emails from a Smart Mail Group?**  
**A:** No, Smart Mail Groups are solely for tracking activity. They cannot be used to send Smart Mail. For sending multiple Smart Mails, consider duplicating Smart Mails instead.

**Q: How do I create a Smart Mail Group?**  
**A:** Go to the **Mail** tab, select **Smart Mail Groups**, and then click on **New Smart Mail Group** to create one.

**Q: Can I rename a Smart Mail Group after creating it?**  
**A:** Yes, you can edit the name of your Smart Mail Group at any time by accessing the group settings.