# Filtering Contacts in ARTERNAL

Learn how to use contact filters to easily search, refine, and manage contact lists by identification, date, and location criteria.

Written by Yujia Zheng  
October 9, 2024

## Table of contents
- [Step 1: Access Filters](https://support.arternal.com/en/articles/5681045-filtering-contacts-in-arternal#h_21c9d885d8)
- [Step 2: Filtering by Tags](https://support.arternal.com/en/articles/5681045-filtering-contacts-in-arternal#h_d446929c96)
- [Step 3: Filtering by Date](https://support.arternal.com/en/articles/5681045-filtering-contacts-in-arternal#h_808c8ba883)
- [Step 4: Applying and Removing Multiple Filters](https://support.arternal.com/en/articles/5681045-filtering-contacts-in-arternal#h_c8ea033609)

In ARTERNAL’s **Contacts** tab, we’ve designed a set of user-friendly filters that make finding the contacts you need quick and easy. Here’s a guide on how to use them.

Video tutorial **[HERE](https://share.vidyard.com/watch/2JzX49KsbjXoTKy3R8mpy2?)**.

## Step 1: Access Filters

- Click **Contacts** > **Filters**.

- The filters are divided into three categories:
  - **Identification** (e.g., Tags, Status)
  - **Date** (e.g., Created Date, Last Contacted)
  - **Location** (e.g., City, Country)

## Step 2: Filtering by Tags

In this example, we’ll filter contacts by **Tags**. You can select from the following options:

- **All**: Returns contacts with **both** tags.
- **Any**: Returns contacts with **either or both** tags.
- **Not**: Excludes contacts with the selected tags.
- **Contains**: Allows you to enter custom keywords to filter contacts.

## Step 3: Filtering by Date

When using **Date Filters**, you can:

- Choose a **date range** or a specific **time period** (e.g., today, this week, two weeks).
- Select between **Since** and **Not Since**.
  - **Since** returns contacts created within the last selected period.
  - **Not Since** returns contacts created before the selected period.

For example, **Since** could return contacts created in the past two weeks, while **Not Since** would return contacts created more than two weeks ago.

## Step 4: Applying and Removing Multiple Filters

- You can apply multiple filters by clicking **+ New Filter** to add additional criteria.
- To remove a filter, click the **"x"** icon next to the filter.

For example, you can filter contacts with a **cold lead status**, added within the **past year**, and located in **Australia**.

## Frequently Asked Questions (FAQ):

**Q: What categories of filters are available in ARTERNAL?**  
**A:** The filters are divided into three categories: **Identification**, **Date**, and **Location**.

**Q: How do I filter contacts by tags?**  
**A:** Select **Tags** under the filter dropdown and choose between **All**, **Any**, **Not**, or **Contains** to refine your search.

**Q: Can I apply multiple filters at once?**  
**A:** Yes, you can apply multiple filters by clicking **+ New Filter** to add additional criteria.

**Q: How do date filters work?**  
**A:** You can filter by a **date range** or **time period**, and choose between **Since** or **Not Since** to refine your contacts based on creation or activity dates.