Mac Mail Linking Guide | ARTERNAL Help Center

Mac Mail Linking Guide

Learn how to generate an app-specific password for Mac Mail and link it to ARTERNAL for seamless Smart Mail integration.

Written by Yujia Zheng
October 8, 2024

How to Generate an App-Specific Password:

If you use Mac Mail as your primary email provider, you may need to generate an app-specific password to connect with ARTERNAL. Follow the steps below to generate that password and link your Mac Mail account to ARTERNAL.

Steps:

  1. Go to Apple ID Website:

    Open your web browser and navigate to appleid.apple.com. We recommend using the Chrome browser, as Safari has been known to experience issues with generating app-specific passwords.

  2. Sign In and Verify:

    Sign in with your Apple ID and password, then verify your identity using two-factor authentication.

  3. Select App-Specific Passwords:

    After logging in, find and select the option for App-Specific Passwords.

  4. Generate the Password:

    Click on Generate an app-specific password and enter a label to identify the password (e.g., "ARTERNAL").

  5. Copy the Password:

    Screenshot or copy the password for later use.

How to Link Mac Mail in ARTERNAL:

  1. Open ARTERNAL Mail Settings:

    In ARTERNAL, go to Smart Mail Settings and click Link Account to non-Google email providers.

    b. Select iCloud:

    In the pop-up window, choose iCloud as your email provider.

    c. Enter App-Specific Password:

    Paste the app-specific password you generated earlier to log in and link your Mac Mail account to ARTERNAL.

Frequently Asked Questions (FAQ):

Q: Why do I need an app-specific password for Mac Mail?
A: App-specific passwords are required by Apple for third-party applications like ARTERNAL to access your email securely.

Q: Can I use Safari to generate the app-specific password?
A: We recommend using Chrome instead of Safari, as there have been reported issues with generating app-specific passwords on Safari.

Q: What should I label my app-specific password?
A: You can label it however you like, but we recommend something like "ARTERNAL" to help identify its purpose.

Q: How do I link my Mac Mail account in ARTERNAL?
A: After generating the app-specific password, go to ARTERNAL's Smart Mail Settings, choose iCloud, and paste the password to link your account.