How to Create a New Contact in SmartMail (iOS) | ARTERNAL Help Center
How to Create a New Contact in SmartMail (iOS)
Create new contacts quickly while composing SmartMails on iOS. Add details instantly and continue emailing without leaving the composer.
Written by Kalila Richards
December 8, 2025
Create a New Contact While Composing a SmartMail
Adding a new contact while composing a SmartMail is quick and seamless. This guide walks you through creating a contact directly from the email composer so you never have to leave your workflow.
📹 Watch the video walkthrough:
Creating a New Contact in Smartmail on Mobile App
1. Open SmartMail
- From the Contacts tab, tap SmartMail icon.
2. Add a Recipient
- Tap into the To: field.
- Begin typing the name or email address of the person you’d like to email.
3. Select “Create New Contact”
If the person doesn’t already exist in your ARTERNAL contacts:
- Tap Create Contact when it appears beneath the search results.
4. Enter Contact Details
You can now fill in the essential contact information:
- First & Last Name
- Email Address
- Phone Number (optional)
- Address (optional)
Tap Create when finished.
5. Your New Contact is Added Automatically
Once saved:
- The contact is immediately created in your ARTERNAL Contacts.
- They’re automatically added as the recipient in your SmartMail.
- You can continue drafting and sending your email without leaving the composer flow.
Tips
- If you accidentally create a contact with the wrong information, you can edit their profile anytime from the Contacts tab.
- SmartMail auto-checks for duplicates using the email address to prevent creating multiple versions of the same person.
❓ FAQ
Q: Can I add more details later?
A: Yes. After creating the contact, go to their profile in Contacts to add notes, phone numbers, tags, and more.
Q: What if I see multiple similar contacts?
A: SmartMail prevents duplicates, but if you find similar contacts, you can merge them from the Contacts tab via the desktop version of the app.