# Hourly Sending Limit for Smart Mail

Written by Yujia Zheng  
October 8, 2024

## What Happens When You Reach the Hourly Limit?

When you attempt to send Smart Mail to more than 80 contacts, you will see a **pop-up message** informing you of the limit.

- You can select **"Send All"** to send the first batch of emails, which will include about 80 recipients.
- After the first batch is sent, wait **1 hour** before sending the next batch to avoid hitting the limit again.

## How to Send the Remaining Emails:

1. **Wait for One Hour**: After sending the first batch, wait approximately one hour for your email provider’s sending limit to reset.

2. **Return to Smart Mail**: Go back to the **Smart Mail** tab. You will see your previously sent batch in the **pipeline view**.

3. **Edit Smart Mail**: Click the **Edit Smart Mail** button to open the message for the remaining recipients.

4. **Send Remaining Emails**: Click on **Send All** again. ARTERNAL will automatically send emails to the remaining unsent contacts, without causing duplicate sends to those who already received the email.

## Frequently Asked Questions (FAQ):

**Q: What is the hourly sending limit for Gmail and Outlook?**  
**A:** The hourly sending limit for most email providers, like Gmail and Outlook, is around **80 emails per hour**. This means you can send up to 80 emails at a time before needing to wait.

**Q: How do I avoid sending duplicate emails when splitting batches?**  
**A:** ARTERNAL automatically tracks which contacts have already received the email, so when you click **Send All** again, it will only send to the remaining unsent contacts.

**Q: What happens if I don’t return after one hour?**  
**A:** Your Smart Mail will stay in the **pipeline view**, so you can return to it anytime after the one-hour wait and send the remaining emails.

**Q: Can I adjust the number of emails sent per batch?**  
**A:** The batch size is controlled by your email provider's hourly limit, so it cannot be manually adjusted within ARTERNAL.