Managing Inventory Automatic Association for Sold Artworks

Learn how ARTERNAL automatically associates contacts with sold artworks and how to manage this feature in your settings.

Written by Yujia Zheng
October 17, 2024

Table of contents

• Step 1: Mark the Artwork as Sold
• Step 2: Add the Buyer Contact
• Step 3: View the Contact in Associations
• Step 4: Update Ownership for Future Sales
• Optional: Enabling or Disabling Automatic Association

ARTERNAL allows for automatic contact association when an artwork is marked as sold, linking the buyer to the artwork’s record. Here’s how it works:

Step 1: Mark the Artwork as Sold

• When you mark an artwork as SOLD in the inventory.

Step 2: Add the Buyer Contact

• You will be prompted to enter the contact who purchased the work. Search for and select the contact, then click Confirm.

Step 3: View the Contact in Associations

• The contact will automatically appear in the Associations section, labeled as the Owner of the artwork.

Step 4: Update Ownership for Future Sales

• If the artwork is sold again, repeat steps 1-3. The previous buyer will be labeled as the Previous Owner, and the new buyer will become the current Owner.

Optional: Enabling or Disabling Automatic Association

• If this feature is not working or you’d like to disable it, go to Settings > Inventory under the Organization section, and toggle the option on or off as needed.

Frequently Asked Questions (FAQ):

Q: How does automatic association work in ARTERNAL when an artwork is sold?
​ A: When you mark an artwork as sold, you will be prompted to add the buyer, and the contact will be automatically added to the Associations section as the Owner.

Q: What happens if the artwork is sold again?
​ A: The previous buyer will be labeled as the Previous Owner, and the new buyer will be updated as the Owner.

Q: Can I turn off the automatic association feature?
​ A: Yes, you can disable or enable the feature by going to Settings > Inventory under the Organization section and adjusting the toggle.