How to Customize Certificates of Authenticity (COA) Using Caption Formatters | ARTERNAL Help Center

How to Customize Certificates of Authenticity (COA) Using Caption Formatters

Learn how to customize Certificates of Authenticity (COA) by using caption formatters to include or remove information.

Written by Kalila Richards
October 15, 2024

Table of contents

  1. Step 1: Navigate to Settings
  2. Step 2: Make Changes in Account-Specific Caption Formatter
  3. Step 3: Modify Captions
  4. Step 4: Save Changes

While the current Certificate of Authenticity (COA) export cannot be directly customized, you can include or remove specific information using caption formatters. Follow these steps to tailor your COAs:

In this example, we'll show you how to add the "Price" and "Status" fields on a COA.

Step 1: Navigate to Settings

Step 2: Make Changes in Account-Specific Caption Formatter

We recommend making changes to your account-specific caption formatter. This ensures the changes won’t impact works added to Smart Mail or PDFs generated by your colleagues or the entire organization. If you need to revert later, simply uncheck the checkbox to use your organization's caption formatters after exporting the COA.

Step 3: Modify Captions

Step 4: Save Changes


Frequently Asked Questions (FAQ):

Q: How do I customize Certificates of Authenticity using caption formatters?
A: Navigate to Settings > Account > Inventory > Caption Formatter, add the desired captions (e.g., price, status), and click Save to customize your COAs.

Q: Will my changes affect other PDFs generated by my organization?
A: If changes are made to your account-specific caption formatter, it will not impact the PDFs or works added to Smart Mail created by your colleagues.

Q: Can I revert to the organization’s standard COA format?
A: Yes, you can uncheck the account-specific checkbox to revert to your organization’s default caption formatters.

Q: Where can I find all available caption options?
A: Click the View available captions dropdown in the Caption Formatter settings to see all available captions you can add or remove.