Dashboard Walkthrough

Get real-time insights into Smart Mail, availability changes, tasks, and more—all from your ARTERNAL Dashboard.

Written by Kalila Richards
February 18, 2026

The Dashboard gives you a real-time snapshot of activity across your ARTERNAL account. From Smart Mail engagement to artwork availability updates, it’s designed to help you quickly understand what’s happening and where to focus.

Accessing the Dashboard

When you log in, you’ll automatically land on the Dashboard.

You can also access it anytime by navigating to:

Home → Dashboard

Filtering Your View

At the top of the page, you can filter activity by:

• Date range
• User

This allows you to review performance and activity for specific time periods or team members.

Activity Summary

Directly below the filters, you’ll see a summary of key activity metrics:

• Smart Mails sent
• Clickthroughs received
• Unique contacts sent an offer
• Artworks added
• Contacts added

This gives you a quick performance overview at a glance.

A note on clickthrough tracking

Clickthrough tracking records when a recipient clicks on an artwork or link inside a Smart Mail.

We no longer track email opens, as open tracking has become unreliable due to email privacy settings and device-level restrictions.

Dashboard Widgets

Below the summary, you’ll find interactive widgets that surface detailed activity.

1. Recent Smart Mail Clickthroughs

See engagement activity from sent Smart Mails, including:

• Contact name
• Email subject line
• Attachment or hyperlink clicked
• Number of clickthroughs
• Most recent clickthrough time

This helps you prioritize follow-ups based on real interest.

2. Recent Availability Status Changes

This widget highlights artworks whose availability has recently changed. You’ll see:

• Artwork name
• Previous availability status
• Current availability status
• Date of change

Perfect for keeping your team aligned on inventory updates.

3. Newly Available Artworks

This section surfaces artworks that recently became available again.

Sales teams can use this to quickly identify works that can now be offered to collectors.

4. Mobile Share Link Activity

Track engagement from artworks shared via mobile share links. You’ll see:

• Contact name
• Artwork shared
• Number of clickthroughs
• Time of last clickthrough
• Messaging app used (if applicable)

This helps you understand which shared works are generating interest.

Notes and Tasks

Scroll further down to view:

• Recent Notes
• Recent Tasks

Hover over a note or task to:

• Edit
• Delete

This makes it easy to manage follow-ups directly from the Dashboard.

Customize Your Layout

You can rearrange Dashboard widgets by dragging and dropping them into your preferred order.

This allows you to tailor the Dashboard to match your workflow.

How Teams Use the Dashboard to Drive Performance

The Dashboard isn’t just a summary page — it creates visibility across your organization. When activity is transparent, teams move faster and with more intention. Here’s how different roles typically use it:

Sales Teams

• Identify which collectors are actively engaging through Smart Mail clickthroughs
• Prioritize follow-ups based on real interest
• Spot newly available works and reintroduce them strategically

This shifts outreach from guesswork to informed action.

Directors & Managers

• Filter by user to review individual activity
• Track outreach volume and engagement trends over time
• Monitor inventory movement and availability changes

With clear visibility, leadership can coach more effectively and make confident decisions based on data, not assumptions.

Operations Teams

• Track artwork status changes in real time
• Monitor newly added artworks and contacts
• Stay aligned on internal notes and task follow-ups

This reduces internal friction and keeps teams coordinated.

Building a Performance-Driven Workflow

Many teams begin their day on the Dashboard to quickly answer:

• Who engaged yesterday?
• What changed in inventory?
• Where should we focus today?

When everyone works from the same source of truth, accountability improves naturally. Activity is visible. Engagement is measurable. Decisions become clearer.

That’s where the Dashboard adds real value — not just by showing activity, but by helping your team act on it.

Have Suggestions?

We’re always improving the Dashboard experience. If you have ideas for new widgets or enhancements, reach out to us via:

• Support chat
• support@arternal.com

We’d love to hear from you.

❓FAQs

Q: Can I filter the Dashboard by specific users?

A: Yes. Use the User filter at the top of the Dashboard to view activity for a specific team member.

Q: Can I adjust the date range?

A: Yes. Use the Date Range filter to review activity for a custom timeframe, such as the last 7 days, 30 days, or a specific period.

Q: Why don’t I see email open tracking?

A: We no longer track email opens because many email providers block or distort open data due to privacy settings. Instead, we focus on clickthrough tracking, which reflects real engagement when a recipient clicks an artwork or link.

Q: What counts as a clickthrough?

A: A clickthrough is recorded when a recipient clicks on an artwork, attachment, or link inside a Smart Mail.

Q: Can I rearrange the widgets?

A: Yes. You can drag and drop widgets to customize the layout based on what matters most to your workflow.

Q: Why am I not seeing activity on my Dashboard?

A: If your Dashboard appears empty:

• Check your date range filter
• Confirm the correct user filter is selected
• Make sure activity has occurred within the selected timeframe

Q: Do all users see the same Dashboard?

A: The Dashboard reflects activity based on the selected filters and user permissions. If access differs, visibility may vary between team members.